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Training courses

Making the decision to develop a training course is very important. Training can address critical business issues and reduce the chances of a lawsuit being filed against your company. Training can also help employees get motivated, develop better morale, and perform their jobs more effectively. Knowing the steps to developing a training course will help you to identify your company's training needs and put a training plan into action.

Training needs assessment
Before you develop a training course, you need to answer a very important question. Do your employees really need training? Many companies fail to answer this question and waste money delivering training that is not needed. In the worst cases, they deliver training on unnecessary topics and fail to address areas where employees really do need training. In order to determine if your employees really need training, you can do several things. One is to simply observe them while they work and make note of any training issues. Another is by reviewing company metrics such as customer satisfaction scores or product returns. Negative feedback or excessive returns can indicate that there is a need for training. You can also hire an outside consultant to observe employees, review feedback, and make suggestions for training.

Training basics
If you determine that training is needed, you need to answer several more questions in order to develop an effective training course. Will training be delivered individually or in a group? How many employees need to attend the training course? Where will the training be held? Will you need to reserve a room or arrange for meals during the training course? Once these questions are answered, you can begin developing the course itself.

Training methods
You need to decide what training methods you will use during your training course. You can choose lecture-based, computer-based, or role play training, among other methods. The method you select will depend on the training topic, how many employees are involved, and how much participation is required of employees. You can also combine several training methods to create a custom training course that meets your company’s training needs.

Training schedule
Once you've decided on the topic of your training and selected the best training methods, you need to develop a schedule for your training course. Will you offer training in one long course or in several shorter ones? Is training going to take place during the day or in the evening? Are there any special events scheduled that would conflict with a training course? Answering these questions can help you map out the ideal schedule for your training program.

Training materials
Once you've decided on the training methods you will use, you also need to consider what training materials you will need. You may need a projector or computer to show presentation slides, handouts for training participants, or other items. Chairs, tables, desks, and other equipment may also be needed. Plan ahead to be sure that you have enough materials available during the training course.

Training delivery
Delivering the training is one of the most important aspects of the entire training course. You'll need to figure out how to engage your audience and make the material interesting in order to get the best results from your training course.

Training feedback

Once the training course is complete, you will want to get feedback from participants. Feedback can help you to understand what the good points of the course were, and what mistakes need to be fixed for the next course. One way to generate feedback is to allow trainees to complete anonymous training evaluations or surveys once the course is over. You can gather information on the overall impression of the course or specific components of the course such as the training materials or the room arrangement. Getting feedback will hep you to develop more successful training programs in the future.

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